Your Privacy Matters
at jelbdt

jelbdt collects personal data from players in the following categories. Each category is collected for a specific, legitimate purpose and is not used beyond the scope described in this policy:

jelbdt does not collect sensitive personal data such as biometric data, health records, racial or ethnic origin, political opinions, religious beliefs, or criminal records, except where a document submitted during KYC verification incidentally contains such information (for example, a national ID card that includes religion). In such cases, jelbdt processes only the identity-relevant fields and does not record, store, or use the sensitive fields for any purpose.

jelbdt processes your personal data only for the purposes listed below. Each purpose is supported by a lawful basis — either the performance of a contract with you (your account agreement), compliance with a legal obligation, or jelbdt's legitimate business interests where those interests are not overridden by your rights:

• Account creation and management: Your identity and contact data are used to create and maintain your jelbdt account, verify your identity, and enable you to log in securely. This processing is necessary to fulfil the account agreement between you and jelbdt.
• Payment processing: Your financial data — including your bKash, Nagad, Rocket, Upay, or bank account identifiers — is used exclusively to process your deposit and withdrawal requests. jelbdt does not store full payment credentials; only the reference identifiers required for transaction reconciliation are retained.
• KYC and fraud prevention: Identity documents and financial data are used to verify your age (18+ compliance), confirm your identity, prevent money laundering, detect fraudulent activity, and comply with anti-money laundering (AML) obligations. This processing is required by law.
• Customer support: Communications data — including live chat transcripts and email correspondence — is used to resolve your support queries, investigate disputes, and improve the quality of jelbdt's support services. Transcripts are retained for a maximum of 24 months.
• Platform improvement: Anonymised and aggregated usage data (game preferences, session patterns, feature usage) is used to improve jelbdt's platform, fix bugs, and develop new features. This data is processed in a form that cannot be used to identify individual players.
• Responsible gaming monitoring: jelbdt uses gameplay and financial data to monitor for patterns that may indicate problem gambling, in accordance with our Responsible Gaming commitments. This processing is in your legitimate interest and may result in proactive outreach from our support team.
• Marketing communications: Where you have opted in to receive promotional communications, jelbdt may use your email address or mobile number to send you information about bonuses, tournaments, and seasonal promotions. You may opt out of marketing communications at any time from your Account Settings or by contacting support.
• Legal compliance: jelbdt may process and retain your data to comply with applicable laws, respond to legal process, and cooperate with competent authorities where required.

jelbdt does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. Your data may be shared with the following categories of recipients, solely to the extent necessary for the purposes described in this policy:

• Payment service providers: Transaction data is shared with bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank as required to process your deposit and withdrawal requests. These providers operate under their own privacy policies and are independently responsible for the data they process in their own systems.
• Game providers: When you play a game on jelbdt, your player session data — including your player ID, stake amounts, and game results — is processed by the respective game provider (Pragmatic Play, NetEnt, Microgaming, Evolution Gaming, Spribe, Ezugi, and others). Game providers do not receive your full identity data; they receive only the anonymised session identifiers required to deliver the game.
• Identity verification services: During KYC verification, your identity documents may be processed by a third-party identity verification provider contracted by jelbdt. These providers are bound by strict data processing agreements and may not use your data for any purpose beyond the verification task.
• Technology and infrastructure providers: jelbdt uses third-party cloud hosting, security monitoring, and customer support software providers. These providers process data on jelbdt's behalf under data processing agreements that restrict their use of the data to delivering services to jelbdt.
• Legal and regulatory authorities: jelbdt may disclose your personal data to law enforcement agencies, financial intelligence units, or other competent authorities where we are required to do so by applicable law, court order, or regulatory requirement. jelbdt will not notify you of such disclosure where prohibited from doing so by law.

In the event of a merger, acquisition, or sale of jelbdt's business or assets, your personal data may be transferred to the successor entity. In such circumstances, jelbdt will notify affected players via the registered email address prior to any transfer, and the successor entity will be required to honour this Privacy Policy.

jelbdt uses cookies and similar tracking technologies to operate the platform, maintain your login session, detect fraud, and understand how players use the site. The following categories of cookies are used on jelbdt:

jelbdt does not use third-party advertising cookies or social media tracking pixels. Analytics data is processed in aggregated, anonymised form and is not linked back to individual player identities for commercial profiling purposes.

You can manage cookie preferences through your browser settings. Most modern browsers allow you to view, block, or delete cookies at any time. Please note that disabling functional or security cookies may impair certain features of the jelbdt platform, including the ability to maintain a login session across page loads.

jelbdt implements a layered security architecture to protect your personal data against unauthorised access, accidental loss, alteration, and disclosure. Our security measures include the following:

• Transport Layer Security (TLS): All data transmitted between your browser or mobile device and jelbdt's servers is encrypted using TLS 1.2 or higher. HTTP connections are automatically redirected to HTTPS. The connection security certificate is renewed regularly and monitored for validity.
• Password hashing: Account passwords are stored using a strong, salted cryptographic hashing algorithm. jelbdt staff cannot view or retrieve your plaintext password. If you forget your password, a reset link is issued to your registered email address — passwords are never sent in plaintext.
• Two-factor authentication (2FA): jelbdt offers optional two-factor authentication via SMS or an authenticator application. Players are strongly encouraged to enable 2FA from Account Settings. Accounts with 2FA enabled are significantly more resistant to unauthorised login attempts.
• Access controls: Access to player personal data within jelbdt's internal systems is restricted to staff who require it to perform their job function. All internal access is logged, audited, and subject to the principle of least privilege. Administrative access to production systems requires multi-factor authentication.
• Intrusion detection and monitoring: jelbdt operates continuous security monitoring across its platform infrastructure. Suspicious activity — including unusual login patterns, high-frequency betting anomalies, and abnormal withdrawal requests — is flagged automatically for review by the security team.
• Data breach response: In the event of a personal data breach that poses a risk to your rights and freedoms, jelbdt will notify affected players via the registered email address within 72 hours of becoming aware of the breach, describing the nature of the incident and the steps being taken to address it.

jelbdt retains your personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following retention schedule applies to the main categories of personal data held by jelbdt:

When the applicable retention period expires, jelbdt securely deletes or irreversibly anonymises the data so that it can no longer be attributed to you as an individual. Deletion is performed using industry-standard data sanitisation procedures. Backups containing personal data are overwritten within 90 days of the deletion being applied to live systems.

Where you submit a data deletion request under your privacy rights (see Section 07 below), jelbdt will fulfil that request to the extent permitted by law. Data that must be retained to comply with a legal obligation cannot be deleted early, but it will be quarantined from active use and deleted at the earliest legally permissible date.

As a jelbdt player, you hold the following rights with respect to your personal data. These rights may be exercised at any time by contacting jelbdt's support team via live chat. jelbdt will respond to all valid privacy rights requests within 15 business days (Bangladesh Standard Time, BST UTC+6):

jelbdt may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, legal requirements, or regulatory guidance. When material changes are made, jelbdt will notify registered players by posting a notice within the platform and, where the changes significantly affect your rights, by sending a notification to your registered email address.

The "Last Updated" date at the top of this policy indicates when the most recent revision was made. We encourage you to review this policy periodically. Your continued use of jelbdt following the publication of a revised Privacy Policy constitutes your acceptance of the revised version. If you do not agree with the updated terms, you may close your account by contacting support via live chat.

For any questions, concerns, or requests related to this Privacy Policy or to jelbdt's data practices, please contact our support team through the live chat feature on the platform, which is available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (BST, UTC+6). You may also direct written privacy queries to the following email address (plain text — not a link):

This Privacy Policy is to be read alongside jelbdt's Terms & Conditions and Responsible Gaming policy, which together form the complete framework governing your relationship with jelbdt. In the event of any conflict between this Privacy Policy and the Terms & Conditions with respect to the handling of personal data, this Privacy Policy shall take precedence.

18+  jelbdt is an entertainment platform for adults aged 18 and above only. Please gamble responsibly.